When it comes to purchasing the right construction machinery, often the process involves a team dedicated to researching options, construction equipment brands, and ensuring that reliability and quality will be met at budget. However, not all companies or contractors have the luxury of entire teams at their disposal to put in the time required. This article offers an unbiased look at the top considerations one should take when purchasing construction machinery with the goal to help readers make a more informed investment.
1. CONSTRUCTION MACHINERY BRAND REPUTATION
It goes without saying that reputation should play a role into every purchase you make from the cup of coffee you decide to drink, to the shirt on your back. But when it comes to construction machinery, ensuring a high reputation is paramount due to the fact that excavators, backhoes, skid steers, wheel loaders and other pieces of construction machinery play integral roles into efficiency and productivity. This means quality plays a direct impact on your bottom line.
Look for construction machinery with an international presence, and with plenty of dealerships near you. A global presence is a strong testimony to brand strength. Another way to get a good read on construction machinery brands is to take a look at their dealer network. Clearly, your construction machinery dealer should offer repairs and maintenance. But pay close attention to who their techs are, and the qualifications they hold. For example, contractors and organizations invest in Case construction machinery because their service team is staffed by certified Master Technicians who have gone through extensive training on repairing Case backhoes, skid steers, and every other piece of equipment in their fleet. Rather than invest in construction machinery from a brand that hires standard, run-of-the-mill repair personnel, look for a company that internally educates and trains their people to know their brand’s machines inside and out. When technicians have intimate knowledge of construction machinery, greater reliability and performance is guaranteed.
2. HOW DOES THEIR CUSTOMER SERVICE RELATE TO YOUR EFFICIENCY?
Customer service is another obvious expectation one should have when looking to invest in construction machinery. But the big question is ask is this: how does the construction machinery company’s customer service help keep my projects on schedule for completion? This is where rentals play a huge role. Part of an outstanding customer service experience in the world of construction machinery is the ability to get a rental in a timely manner that will allow project managers to stay on target to get the job done with zero slowing. Look for a construction equipment brand that can not only promptly repair your machine, but give you a reliable loaner while you wait for your machine to be ready.
3. DEPTH OF CONSTRUCTION MACHINERY FLEET
One sure sign of a quality construction machinery brand is the depth of their fleet. Rather than buy your backhoe, skid steers or motor grader from a company that only makes these machines (or has a limited catalog), work with a brand that has a massive catalogue of new and used construction machinery, as well as access to on-brand parts. A large inventory is a testimony to a company’s capabilities, so look for a construction machinery equipment provider that engineers mini excavators, large dozers, and everything in between.